Director Communications - Marriott International HQ (180032SO) (Bethesda, MD)

Director Communications - Marriott International HQ (180032SO)

Here s To Your Journey with Marriott International is the world s largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So we ask where will your journey take you The Marriott International HQ located at 10400 Fernwood Road Bethesda MD 20817 is currently hiring a Director Communications. Responsibilities include ABOUT OUR TEAM The Director Global HR Communications is a member of the Employer Brand and Communications (EBC) team. Simply put EBC is a brand marketing and communications team working on behalf of the Human Resources discipline using engagement strategies communications practices digital strategy and creative solutions to help the business engage with associates and potential talent around the world. ABOUT THE ROLE This position is temporary for a period of 24 to 36 months. The Director Global HR Communications will be a key contributor to a dedicated project team comprised of change management learning and Subject Matter Experts (SMEs) responsible for redesigning and deploying a new global Workforce Management Platform. A significant change to the way we operate this is the next step in fulfilling Marriott s vision of a single integrated Workforce Management Platform and includes the implementation of cloud-based Human Capital Management and payroll applications as well as the replacement of the U.S. based Payroll System. As the communications lead you will be responsible for the design development and execution of a global multi-phased communications and engagement strategy engaging and educating 700 000 associates around the world. Interested candidates will take on a project assignment to support this priority initiative for approximately 24 months. The exposure you will gain from the people to the tools will set you up to compete for a variety of roles across the organization at the conclusion of the project assignment. As a member of the project team you will be working with a diverse group of stakeholders and supporting the technology of the future for Global HR. The new Workforce Management Platform will impact associates globally and the journey will be both challenging and rewarding. LEADERSHIP RESPONSIBILITIES Design develop and execute a multi-faceted integrated communications and engagement strategy to support the successful deployment and adoption of our new Workforce Management Platform one that supports the full life-cycle of a change initiative from stakeholder awareness and sponsorship to implementation to sustainment. Manage a small team of communications professionals creating an engaging team-first environment where individual contributors feel empowered hold themselves to a high standard operate in a team-first environment deliver high-caliber products exceed the needs of internal clients succeed in a fast-paced environment and feel rewarded for high performance. Influence senior level clients and stakeholders across the business and world partnering to understand specific business needs and creating solutions. RELATIONSHIP MANAGEMENT Develop and manage strategic and trusted relationships with key internal clients and stakeholders across the discipline and business (e.g. senior leaders subject matter experts continent teams) to create a positive and successful working model. Collaborate daily with Change Management Learning Development Project Managers and Functional and Technical teams to develop and execute a multi-faceted integrated well-sequenced digestible communications and engagement approach. COMMUNICATIONS DELIVERY You will be responsible for developing and executing a global multi-faceted communications and engagement strategy for Marriott International s new Global Workforce Management Platform including Lead the design development and execution of a multi-faceted integrated communications approach that engages educates and motivates stakeholders around the world. Lead the development and day-to-day pull through of a holistic compelling story. Manage the development of creative materials in partnership with vendors to include graphics video digital design print materials and more. Develop and influence communication products that pull through a holistic informative and compelling story including but not limited to presentations emails newsletters blog posts intranet content postcards home mailers text campaigns digital content and more. Lead and execute webinar and other virtual events. Oversee all copywriting editing and reviews of messaging. Oversee the development and distribution of all communications across a diverse set of global and local channels. Lead the ideation and implementation of associate engagement campaigns to ensure stakeholders are knowledgeable prepared and motivated for the changes and develop the skills and knowledge necessary to be successful. Represent the work commitment and communications tactics in the global quarterly planning process on behalf of the business. Identify and resolve risks and provide timely updates to project teams and leadership. Facilitate meetings reviews and collaborative sessions to partner across the organization to produce effective results. Receive feedback and make smart decisions to deliver high-quality products. Measure the effectiveness of communications and engagement approach and tactics and pivot as needed to ensure high impact. YOU ARE WHO WE ARE LOOKING FOR IF You re and expert in developing and executing internal communications and engagement strategies for highly-complex global initiatives. You are a strong writer and well-versed in traditional and digital communication practices. You are detail oriented. You can manage a room professionally and confidently. You have strong facilitation and influencing skills and the ability to lead towards productive outcomes. You lead by example demonstrating team-first self-confidence energy and enthusiasm. You re comfortable working in a highly matrixed organization and enjoy project work and collaboration. You re flexible positive and open to feedback. You have strong program and project management skills essential including time-management and succeeding in a fast-paced environment. You have exceptional verbal and written communication skills ability to articulate compelling ideas and gain alignment. You have an eye for design. You have the strong ability to develop and maintain strong interpersonal relationships with team members internal stakeholders and external constituents ability to influence change through these relationships. You maintain a solid understanding of how people go through change and the change process. You maintain a sharp business acumen. You have excellent and active listening skills. You have a strong ability to operationalize concepts strategies within the marketplace. You are a self-starter with the ability to work independently as well as be a strong team player. You work well in a deadline-driven environment and establish goals to deliver against the objectives of assignments to meet time budget and quality criteria. ATTRIBUTES You re positive You re driven and motivated just because You re a relationship builder You re a strategic thinker You re persistent and drive ideas You re a persuasive influencer without being coercive You re results oriented and able to deliver results under challenging conditions with demonstrated balanced judgment under pressure You exhibit leadership executive presence can establish credibility necessary to influence at all organizational levels and give projects credibility You re analytical and make decisions using data and business knowledge You re comfortable with complexity ambiguity and change You re an innovative thinker and agile learner able to readily apply past learning in new situations to generate solutions to challenges and or create something entirely new You have acute organizational and self-awareness politically savvy OUR EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor s degree required Graduate degree MS MBA (or equivalent) in Communications Journalism Marketing Business or related field preferred Minimum of seven years of relevant experience in communications and or internal engagement Experience managing the change and communications associated with complex global systems implementation Demonstrated success working in a complex service-intensive and deadline-driven environment Skilled at managing across projects and partnering on multi-faceted deployment programs Poised professional and comfortable interacting and corresponding with senior leadership Hospitality industry experience a plus. To apply now go to s jobs.marriott.com marriott jobs 180032SO %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media. FacebookTwitterLinkedInInstagram(at)lifeatmar riott on Snapchat. So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.