Palm Beach Sub-Office Director (Delray Beach, FL)

Palm Beach Sub-Office Director

The Palm Beach Sub-Office Director is responsible for the local CWS IRP office in Palm Beach and Broward County managing the overall and daily operations of the various programs in that office including Integration Assistance Services Reception & Placement Matching Grant and Immigration Services Programs. The Sub-Office Director provides program oversight promotes involvement of local congregations and community members supervises staff completes monthly quarterly and annual reports to CWS IRP Miami its partners and other funding agencies. Represent Church World Service Immigration and Refugee Program in the Palm Beach and Broward County areas. This position is based in Palm Beach County. Essential Duties Coordinate the resettlement of refugees within the Palm Beach County area as well as the management of the various programs in the Palm Beach and Broward Offices. Work with staff volunteers and key stakeholders in the local community to ensure that refugees asylees and entrants reach the goals of self-sufficiency and adjustment to life in the U.S. through provision of information services and referrals. Engage judicatories local churches and national denominations in partnership to encourage refugee co-sponsorship and support of the various programs in the office. Assist refugees and entrants in building ethnic and cultural support structures by connecting individuals and promoting organization of ethnic community groups. Promote teamwork coordinate the workload of staff delegate responsibilities and hold staff accountable. Communicate regularly with the CWS IRP Miami Director. In collaboration with the CWS IRP Miami Director address emergency situations as they arise and mediate conflict as necessary. Assist in the preparing of grant proposals and budgets for the various program in the office and other funding sources as deemed necessary. Perform ongoing analysis of the various program needs to response to the changing needs of refugees local communities and local and state officials and makes recommendations to the CWS IRP Miami Director. Monitor funding received from CWS and other sources to ensure responsible fiscal administration of programs. Oversee management of direct client assistance and other funds disbursed. Prepare (or oversee preparation of) regular expense reports and reimbursement requests. Assist in the complete programmatic and financial reports for funding sources as required. Conduct regular reviews of client case files to ensure quality in service provision and fulfillment of documentation requirements. Participate in meetings on the national state and local levels as necessary. Represent CWS IRP in interactions with the local community and refugee-related agencies Provide ongoing training to staff on program developments and service requirements. Work various hours as necessary including some night and weekend. Perform other duties as requested. Qualifications Experience in program management planning and development required. Previous experience in staff supervision is essential. Superior written and oral communication skills are a must. The successful applicant must have experience working in a multi-cultural environment and must be sensitive to the cultural and linguistic needs of clients. Diplomacy skills are necessary as is the ability to work cooperatively with a wide range of organizations including other resettlement agencies and mutual assistance associations as well as local state and federal government agencies. The applicant must demonstrate creativity and initiative and must be able to handle multiple projects and responsibilities simultaneously. Education Bachelor s degree or equivalent combination of education and work experience. Experience Previous work experience with refugee resettlement case management and direct social services required. Other Skills A high level of computer literacy is required with proficiency in MS Office (Word Excel Access PowerPoint) as well as internet and email applications. Bilingual in Spanish or Haitian Creole.