Automotive / Mechanical Claims Adjuster (The Woodlands, TX)

Automotive / Mechanical Claims Adjuster

Automotive MechanicalClaims AdjusterThe Woodlands Houston TX Responsibilities Adjudicates claims for automotive warranty contracts based on contract coverage. Responsible for answering calls from car dealerships and independent repair facilities to verify the completion and validity of claim forms. Reviews company records to determine various levels of claim coverage. Calculates the amount of the claim and submits claims for payment. Documents all information in a database system. Uses reference labor manuals technical bulletins and system components to adjudicate claims. Must provide extraordinary customer service over the phone to both internal and external customers. Requirements Mechanical and or automotive claims adjusting experience preferred Must be familiar with standard concepts practices and procedures within the automotive claims industry i.e. from powertrain operations to electrical charging systems ASE Certification preferred ASE Master Certification a plus 2-4 years experience in the field Must be proficient in Word Excel Access and Outlook Excellent customer service and telephone skills required Bilingual a plus - Spanish This is a Monday-Friday position with excellent benefits. Contact by fax or email only. American Financial & Automotive Services Inc. The Woodlands TX 77380 Fax (484) 805-3357job151316202(at)autojobsemployer.com Visit us online at www.afasinc.com