Techinical Customer Support

Job Title - Technical Customer Support Job Description Provide technical assistance and product training to JESCO sales representatives agents lighting designers and specifiers electricians end customers and all inside and outside JESCO sales personnel. Essential Duties and Responsibilities Provide prompt and accurate technical support request via e-mail phone and other electronic medium. Answer all requests for technical support within the same business day but no longer than 48 hours. Customer job site visits maybe required to resolve larger problems. Any job site visit will require management approval. Maintain a log (Microsoft Excel) of all call and e-mails...read moreApply NowCompany

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