Associate Director Ticket Operations (Stillwater, OK)

Associate Director Ticket Operations

Responsibilities include managing directing and supervising the IT functions of the Ticket Office to increase effectiveness and efficiency of customer service. Responsible for managing all ticketing facets of one or more sports including pre-season and post-season play Big 12 championships NCAA Championship events and other responsibilities of the Athletics Ticket Office. Travel required in performing job In and out of state to work at Athletics events and Department functions as needed. Work schedule other than 8am to 5pm Monday to Friday Events are scheduled after 5pm and on weekends. Special circumstances such as required meetings travel ticket information preparation distribution may warrant being on duty other than standard work schedule. Potential for dealing with verbally and physically confrontational individuals. Noise and dust caused by ticket form printing tearing shredding etc. Minimum Qualifications Bachelor degree in Marketing Communications Business Administration or related field and 3 years supervisory customer service public relations and or computer experience. Management organizational interpersonal and communication skills. Customer service skills--communications problem solving flexibility strong phone skills. Ability to interpret understand implement and manage multiple tasks simultaneously. Knowledge of NCAA and Big 12 Conference rules and regulations preferred. Proficiency with computer operations required. Must be able to lift up to 50 pounds. Must be able to stand on feet up to 3 hours. Prefer candidate with Master s Degree in Marketing Communications Business Administration or related field and knowledge of Ticketing software. Apply online at s okstate.csod.com ats careersite JobDetails.aspx id 1888 for consideration. For assistance with the on-line application process or to request an accommodation to enable application contact OSU Human Resources 106 Whitehurst Stillwater OK 74078 or call 405-744-7401. Oklahoma State University is an Affirmative Action Equal Opportunity E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age race color religion sex sexual orientation genetic information gender identity national origin disability protected veteran status or other protected category. OSU is a VEVRAA Federal Contractor and desires priority referrals of protected veterans for its openings.