Loss Prevention Supervisor-PM-Overni ght - Renaissance Phoenix D (Phoenix, AZ)

Loss Prevention Supervisor-PM-Overni ght - Renaissance Phoenix D

Share what inspires you and help others discover the world as you go. Explore uncover share inspire. At Renaissance Hotels. Renaissance Phoenix Downtown Hotel located at 50 East Adams St Phoenix AZ and 85004 is currently hiring a Loss Prevention Supervisor-PM-Overnight. Loss Prevention Supervisor-PM-Overnight Patrol all areas of the property secure rooms assist guests with room access. Conduct emergency response drills daily physical hazard safety inspections investigations interviews and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize monitor and document access to secured areas. Assist guests employees during emergency situations. Respond to accidents contact EMS or administer first aid CPR as required. Gather information and complete reports. Maintain confidentiality of reports documents release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Follow all company policies and procedures report accidents injuries and unsafe work conditions to manager complete safety training and certifications ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition some states may have additional licensing registration requirements to be considered for this position. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To submit your application for this job please go to s marriott.taleo.net careersection 2 jobdetail.ftl job 15001UEA Renaissance Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.