IMMEDIATE OPENINGS &ndash WALK IN INTERVIEW WALK OUT HIRED (San Antonio, TX)

IMMEDIATE OPENINGS &ndash WALK IN INTERVIEW WALK OUT HIRED

XEROX BUSINESS SERVICESNow Hiring 200 Customer Service RepresentativesPossibly receive an employment offer today WALK-INS ENCOURAGED APPLY IN PERSON AND GET AN OFFER ON THE SPOT Walk in Monday through Thursday9 30AM-3 30PMFridays9 30AM-12 30PM 2822 General Hudnell MAIN ENTRANCE in San Antonio TX 78226 BE sure to let Security know you are here to see KELLI or APRIL DON T MISS OUR OPEN HOUSE EVENTS Walk In InterviewsThursday October 9th 2014 ONSITE2822 General Hudnell MAIN ENTRANCE inSan Antonio TX 7822610 00am - 5 00 PM BE sure to let Security know you are here to see KELLI or APRIL RECRUITER April Alcala or Kelli ConnerApril.alcala(at)xerox.com kelli.conner(at)xerox.comTo Apply online before you come in www.xerox.com businessservices Click on Careers search for jobs related to business process and IT services enter job number 14030228Using a computerized system responds to customer inquiries in an inbound call center environment may perform one or more of the following Responds to telephone inquiries and complaints using standard scripts and proceduresGathers information researches resolves inquiries and logs customer callsCommunicates appropriate options for resolution in a timely mannerInforms customers about services available and assesses customer needsProvides functional guidance training and assistance to lower level staffProvides assistance training and troubleshooting support to lower level staffSchedules work to ensure accurate phone coverage monitors priority of calls and shifts escalated calls to assure resolution to problemsPrepares standard reports to track workload response time and quality of inputAssists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectivenessAll other duties as assignedJob Requirements Ability to accept and work starting September through the end of December possibility of long term in JanuaryOutstanding Customer Service SkillsExcellent Communication SkillsGreat Computer Navigation & Typing Skills 25 wpmAbility to pass a Background Investigation and Drug ScreenAvailability to work 40 hours weekAbility to complete every single day of trainingH.S. Diploma or G.E.D. Certificate18 Years of Age or OlderAll other duties as assignedeoe