Manager -Banquets - Worthington Renaissance Fort Worth Hotel (18 (Fort Worth, TX)

Manager -Banquets - Worthington Renaissance Fort Worth Hotel (18

< a href s jobs.marriott.com marriott jobs v_req_num %3Flang en-us target _blank > < img src s image.ibb.co bsN0sc rr.jpg > < a> < br > < br > < center> Start Your Journey With UsYou were always one of those curious kids who opened every cabinet peeked behind every door and never ceased to ask why when given an explanation. Today you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood always looking to explore the places one wouldn t find in a travel guide. If this sounds like you you re in the right place. You ve got authentic style natural curiosity and a warm way with people. Renaissance is not just a place to spend the night it s a place to discover a place in the world with style like yours. That s why we re not just looking for anyone. We re looking for someone like you.< center> < br > < br > < b> Worthington Renaissance Fort Worth Hotel < b> located at< b> 200 Main St Fort Worth TX 76102 < b> is currently hiring a < b> Manager -Banquets < b> < br > < br > < b> Manager -Banquets < b> Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.CANDIDATE PROFILEEducation and Experience High school diploma or GED 2 years experience in the event management food and beverage or related professional area.CORE WORK ACTIVITIESManaging Banquet Operations Projects supply needs for the department (e.g. china glass silver buffet presentations props). Applies knowledge of all laws as they relate to an event. Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Adheres to and reinforces all standards policies and procedures. Maintains established sanitation levels. Manages departmental inventories and maintains equipment. Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. Schedules banquet service staff to forecast and service standards while maximizing profits. Assists team in developing lasting relationships with groups to retain business and increase growth.Participating in and Leading Banquet Teams Sets goals and delegates tasks to improve departmental performance. Conducts monthly department meetings with the Banquet team. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. Acts as a liaison to the kitchen staff. Leads shifts and actively participates in the servicing of events.Ensuring and Providing Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Ensures employees understand expectations and parameters. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews comment cards and guest satisfaction results with employees.Conducting Human Resources Activities Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals. Monitors progress and leads discussion with staff each period. Participates in the development and implementation of corrective action plans. Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges focuses on continuous improvement of guest satisfaction. Attends and participates in all pertinent meetings.< br > < br > To submit your application for this job please go to < a href s jobs.marriott.com marriott jobs 180018QU %3Flang en-us rel nofollow > < b> s jobs.marriott.com marriott jobs 180018QU %3Flang en-us < b> < a> < br> < br> Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.