Reservations Sales - Full Time On Site Position - Solon Reservat (Solon)

Reservations Sales - Full Time On Site Position - Solon Reservat

Here s To Your Journey with Corporate Office Marriott International is the world s largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So we ask where will your journey take you Class Start Date Tuesday April 3 -- Training is 5 weeks and has a mandatory attendance requirement. Training hours are 8 30 am - 7 pm. Training Class Schedule 1) This class will begin with an orientation day on Tuesday April 3rd and the will continue with a schedule of Wednesday through Saturday (Sunday Monday and Tuesday off) for the first 4 weeks of training. Class will be scheduled for 8 30 am to 7 pm. Week 5 of training will have a schedule that will vary. We are open from 6 am - 11 pm seven days a week. Anticipated Shift After Completion of Training Schedules will be 2 30pm - 11pm and will include weekends. Our hourly rate is 11.00 an hour with many opportunities to add to your paycheck based on your performance. Compensation includes paid training competitive salary and incentives. We also offer a competitive benefit package including medical dental vision 401(k) TRAVEL DISCOUNTS and more. If this training class schedule or shift is not a great match for you stay in touch with us as we frequently recruit for additional classes. Share your contact information with us here s stayintouch.marriott.com .The Solon Reservations located at 5895 Harper Road Solon OH 44139 is currently hiring a Reservations Sales - Full Time On Site Position. Reservations Sales - Full Time On Site Position Responsibilities include Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g. complimentary rooms employee discounts travel agent inspection rates and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 18000RGJ %3Flang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.