Remote Customer Service Representative (Lithia Springs, GA)

Remote Customer Service Representative

The Customer Service Representative attracts potential customers by answering product and service questions suggesting information about other products and services. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction.Job Functions Resolve product or service problems by clarifying the customer s complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolutionManage large amounts of incoming callsFollow communication procedures guidelines and policiesGo the extra mile to engage customersResolve customer complaints via phone email mail or social mediaUse telephones to reach out to customers and verify account informationMust be 18 or olderMust be a US CitizenTo apply place link in browsergoo.gl C4Js8k