Banquet Events Services Supervisor - The Ritz-Carlton Golf Resor (Bethesda, MD)

Banquet Events Services Supervisor - The Ritz-Carlton Golf Resor

Banquet Events Services Supervisor We make stories like this possible every day. Whether we re helping a budding chef create a favorite meal or an anxious dad find a camera full of memories we re proud to welcome our guests to a home away from home. Because at The Ritz-Carlton we never forget that we are the heart of our house.The Ritz-Carlton Golf Resort Naples located at 2600 Tiburon Dr Naples FL 34109 currently has the following opportunity Banquet Events Services Supervisor (17002QA3) Verify that AV equipment needed is in the inventory before event. Set-up operate and troubleshoot all equipment devices and systems. Ensure all equipment is fully operational repair clean when necessary. Tape down dress loose wire cable. Label broken equipment. Check delivered equipment and room set-up against Banquet Event Order. Communicate additions or deletions to flowsheets. Break-down remove and secure equipment. Set-up and maintain property s portable audio system. Operate and maintain house audio system. Assist and instruct guests customers regarding proper usage operation of AV equipment. Up-sell AV services. Monitor equipment operation. Read understand and adhere to Marriott Visual Productions (MVP program) SOP book. Assist management in hiring training motivating and coaching employees and serve as role model and first point of contact of the Guarantee of Fair Treatment Open Door Policy process. Follow company policies and procedures. Report accidents injuries and unsafe work conditions and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Answer telephones using appropriate etiquette. Develop and maintain positive working relationships support team to reach common goals and listen and respond appropriately to employees concerns. Ensure adherence to quality expectations and standards and identify recommend develop and implement new ways to increase organizational efficiency productivity quality safety and or cost-savings. Visually inspect tools equipment or machines. Reach grasp turn manipulate move lift carry push pull and place objects weighing less than or equal to 50 pounds. Enter and locate information using computers POS systems. Move up and down stairs service ramps. Perform other reasonable job duties as requested by Supervisors. We invite you to learn more about this position and apply at s marriott.taleo.net careersection 2 jobdetail.ftl job 17002QA3 Connect with us on social media to keep up to date on The Ritz-Carlton news learn more about our culture and engage with the Careers team on Facebook.Marriott Careers on FacebookThe Ritz Carlton on LinkedInJoin The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.