Lead Host Hostess - Gaylord Palms Resort and Convention Center (Bethesda, MD)

Lead Host Hostess - Gaylord Palms Resort and Convention Center

Here s To Your Journey with GaylordGaylord is one of Marriott International s 30 renowned hotel brands. As the world s leading Hospitality Company we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.The Gaylord Palms Resort & Convention Center located at 6000 West Osceola Parkway Kissimmee FL 34746 is currently hiring a Lead Host Hostess. Lead Host Hostess Responsibilities include Answer phones take dining reservations and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean available table pulling out chairs placing clean current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin clean silverware and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability service and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team. Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees and serve as a role model. Follow all company and safety and security policies and procedures report accidents injuries and unsafe work conditions to manager and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s marriott.taleo.net careersection 2 jobdetail.ftl job 17002M6C Additional Locations Orlando Florida Kissimmee Florida Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media.FacebookTwitterLinkedInInstagram(at)lif eatmarriott on Snapchat So we ask where will your journey take you Additional Locations Orlando Florida Kissimmee FloridaMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws. Orlando Florida Kissimmee Florida