Zone Manager (Stillwater, OK)

Zone Manager

This position is the maintenance management lead. There is one manager per zone and advancement into this level requires a vacancy. This position will be responsible for overseeing maintenance and repair work performed by other members of the zone team. The position must maintain an awareness of the maintenance workload and available resources to make maintenance decisions. The position will supervise employee performance oversee the information gathering diagnosis equipment inventory equipment labeling and scheduling associated with preventive and predictive maintenance programs planned maintenance corrective and reactive maintenance and repair manage the work control program and staff and develop the zone-organized maintenance team. This position will involve extensive communication and scheduling. Supervises the performance of all phases of general aesthetic corrective reactive planned and preventive maintenance within specific guidelines. Responsible for ensuring completion of tasks and projects related to the systematic inspection detection and correction of failures of equipment or facilities either before they occur or before they develop into major defects. This position is responsible for determining the need scheduling tasks assigning technicians to tasks and performing tasks including the replacement of filters belts lights intake screens seals and other items the lubrication preservation and servicing of equipment the inspection and diagnosis of information contributing to preventive and predictive maintenance scheduling accurate collection and the entry of analysis of information. The position will ensure that requests for work are accurately translated to service requests and that the work is assessed allocated and accomplished appropriately. This position will be expected to interact with customers and other employees in a professional manner that enhances work effectiveness for the zone maintenance crew. Work involves regular exposure to uncomfortable and hazardous working conditions both indoors and out such as extreme temperatures moving machinery electrical sources potential hazardous chemicals dirt dust fumes smoke unpleasant odors and loud noises. Work may be required and scheduled during nonbusiness hours which include evenings Saturdays and Sundays. Must use appropriate personal protective equipment as required (gloves safety glasses etc.). Due to communication expectations of the position the incumbent will be required to maintain a personal cell phone and will be required to be continually available both during and after normal working hours. The incumbent s salary includes compensation to apply toward the use of their personal cellular device. Position requires regular physical exertion. Must be able to occasionally move about or remain in a stationary position 50% of the time. Constantly positions self to fulfill the duties of the position which include overseeing work in small mechanical rooms and other maintenance activities for facilities. Occasionally ascends descends heights to accomplish work. Frequent lifting pulling pushing and carrying of sometimes very heavy equipment and supplies. Frequent work on roofs ladders and stairs and occasional work on high-reach machinery. Some irregular and extra hours as needed for projects and emergencies. Emergencies frequently involve difficult working conditions. Minimum qualifications High School graduate GED with ten years of prior successful work experience in a building maintenance organization or department or two years post-secondary education in the building trades or technical field with eight years of prior successful work experience including five years working in a building maintenance organization or Bachelor s degree and six years of prior successful work experience with three of those years working in a building maintenance organization. Experience working in a university commercial or industrial organization that is responsible for maintenance work diagnosing maintaining renovating and preserving facilities. Able to follow directions as presented by supervisor. Effective work habits including commitment to quality work time management and organizational skills attention to detail ability to multitask and good record-keeping skills. Good judgment in making decisions asking for help bringing forward problems communicating with others and working around moving machinery and electricity. Able to learn and act on new technical or complex information. Have before hire and maintain after hire a valid driver s license. A valid driver s license must be maintained for the operation of an OSU vehicle which is required in the performance of job duties as assigned. Due to communication expectations of the position the incumbent will be required to maintain a personal cell phone and will be required to be continually available both during and after normal working hours. Ability to manage and motivate people. The person in this position frequently communicates with customers and employees who have inquiries on work and must be able to exchange accurate information in these situations. Computer skills in Outlook Word and Excel for departmental record keeping and good organizational ability. This position requires the physical ability to lift up to 50 lbs frequently and in excess of 50 lbs occasionally. Skills in evaluating the work of others to ensure adherence to stated standards. Skill in conflict resolution and resolving problems involving tenants and contractors regarding contract requirements. Considerable knowledge of methods standards and equipment used within the facility maintenance repair and renovation industry. Ability to estimate costs and assess bids. Ability to communicate effectively and accurately. Ability to establish and maintain effective working relations with contractors and departmental representatives. Ability to work independently. Ability to present a friendly and positive demeanor to children and clients served staff and the general public. Basic knowledge of building codes. Valid driver s license and eligibility to drive a University vehicle. Working knowledge of maintenance management system. Ability to become proficient in the use of CMMS (Computerized Maintenance Management System) AIM computer system and mobile technology. Preferred qualifications Bachelor s degree in the building trades or technical field with six years of prior successful work experience in a building maintenance organization or two years post-secondary education in the building trades or technical field with eight years of prior successful work experience working in a building maintenance organization or a High School graduate GED with ten years of prior successful work experience working in a building maintenance organization. Evidence of performing or developing preventive maintenance checks and services schedules and interpreting diagnostic information related to proactive maintenance programs. Knowledge and experience with building codes. Evidence of performing or developing preventive maintenance checks and services schedules and interpreting diagnostic information related to proactive maintenance programs. Knowledge and experience with building codes. Willing and able to follow directions as presented by the Director. Effective work habits including adaptable to changing work needs commitment to quality work good time management and organizational skills attention to detail ability to multitask and good record-keeping skills. Good judgment in making decisions working around moving machinery and electricity asking for help bringing forward problems and communicating with others. Able to identify access learn interpret follow and explain all applicable policies and procedures. Able to learn and implement new technical and or complex information quickly. Able to understand and comply with building codes and other technical standards and specifications. Effective communication skills good listening and discernment skills clear and concise presentation of ideas and opinions. Effective business communication skills good spelling and grammar in written communications good email manners professional presentation and representation of the department. Effective customer service skills able to identify and speak to the interests and concerns of various audiences able to respond effectively to requests and sometimes unhappy customers. Work habits that contribute to a positive work environment demonstrate an active respect and appreciation of others their efforts their successes and their points of view contribute to an environment of shared pride trust and commitment to common goals. Able to drive a company vehicle. Possess a valid driver s license. Working knowledge and proficiency using AiM computerized maintenance management software. Apply online at s okstate.csod.com ats careersite JobDetails.aspx id 4082 For assistance with the on-line application process or to request an accommodation to enable application contact OSU Human Resources 106 Whitehurst Stillwater OK 74078 or call 405-744-7401. Oklahoma State University is an Affirmative Action Equal Opportunity E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age race color religion sex sexual orientation genetic information gender identity national origin disability protected veteran status or other protected category. OSU is a VEVRAA Federal Contractor and desires priority referrals of protected veterans for its openings. OSU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)