Bulk Hirings going on for Telecaller in Banks (Chennai)

Bulk Hirings going on for Telecaller in Banks

Bulk Hirings going on for Telecaller in BanksJob DescriptionResponsibilities- Take full ownership of customer queries and problems Ensure timely and effective resolution of customer issues displaying accountability throughout the process.- Deliver service with courtesy and accuracy Provide excellent customer service by being polite professional and ensuring information is conveyed accurately.- Adhere to product and process requirements with zero errors Follow all company guidelines and product-related processes ensuring error-free service delivery.- Escalate customer issues to appropriate internal stakeholders Promptly refer unresolved or complex issues to relevant teams for further action.- Comply with service and sales guidelines Ensure that all interactions meet established standards for both customer service and sales.- Achieve call quality targets Consistently meet or exceed performance metrics related to call quality ensuring high standards are maintained.- Resolve customer queries on first contact with minimal call handling time Aim for first-contact resolution by addressing customer concerns quickly and effectively reducing the need for follow-up calls.Role Telecaller - BankExperience FreshersQualification Any Basic Degree Salary From 12K to 15k per monthJob Type Full Time Permanent JobLocation ChennaiInterested Candidates can Contact the HR for Further DetailsHR - Preetha63855 80670infohrpreetha29(at)gmail.com