WALK IN for EXPERIENCED CUSTOMER SERVICE VOICE (Chennai)

WALK IN for EXPERIENCED CUSTOMER SERVICE VOICE

WALK IN for EXPERIENCED CUSTOMER SERVICE VOICE Roles and Responsibilities Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.Processing Verifying & Posting Receipts for Goods sold and Service Rendered.Generating reports and statements for internal use. Performs customer account reconciliation including research of unapplied cash and credits to aid in dispute resolution.Maintaining records regarding payments and accounts statuses.Researching and resolving customer discrepancies.Co-ordinating with other internal & external stakeholders to address customer queries.Ensure accurate timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.Engaging in ongoing educations opportunities to update job knowledge.Desired Candidate ProfileFreshers with good English Communication is MandatoryQualification Graduation compulsory (Without any standing arrear s)Strong verbal and written communication skills.Ability to work under pressure and within time constraints.Attention to detail and Strong analytical skills to solve customer queries.Ability to build relationships with clients and internal departments.Rounds of interview HR Screening & Operations InterviewOrder Management Procurement - Retail BackgroundPerks and Benefits 1. Cab provided (chargeable)2. International Trainers3. World class exposure4. Excellent working environment5. Salary - Best in industry6. Shift - Flexible with any shifts (Night)Regards Nedhra -HR 89251 and 14937All the best