Administrative Assistant NOC 13110 (Calgary)

Administrative Assistant NOC 13110

Company Profile UPS stands as one of the world s foremost package delivery and supply chain management giants. Renowned for its expansive repertoire of services which encompass package and freight transportation international trade facilitation and specialized logistics solutions UPS is a global name you can trust.Yet navigating the world of shipping and logistics can sometimes feel like a solitary endeavor. The good news You re not alone in this journey Enter The UPS Store your trusted partner in handling the tasks that may seem daunting on your own such as printing and shipping. Moreover we offer a diverse array of products and services tailored to meet the needs of your small business. What s even better we make it all conveniently accessible all under one roof right in your local neighborhood1860386 Alberta Inc Dba The UPS Store is looking for an Administrative Assistant NOC 13110 Duties and Responsibilities as an Administrative Assistant are as follows but not limited. Greet and assist customers in a friendly and professional manner. Provide information about UPS services shipping options and pricing. Address customer inquiries and resolve issues related to shipping and printing services. Accept and process packages for shipping ensuring proper labeling and documentation. Weigh and measure packages accurately to determine shipping costs. Assist customers with packing their items securely and choosing appropriate packaging materials. Prepare shipping labels waybills and customs documentation for international shipments. Coordinate with UPS drivers for package pickups and deliveries. Receive and sort incoming packages notifying customers of their arrivals. Assist customers with printing and copying documents business cards flyers and posters. Offer guidance on document formatting and recommend appropriate paper types. Process payments for shipping printing and other store services. Maintain an accurate cash register and provide receipts to customers. Handle cash credit card and debit card transactions securely. Monitor and replenish stock of shipping supplies packaging materials and office supplies. Keep track of inventory levels and place orders with suppliers as needed. Ensure the store is clean organized and presentable for customers. Perform routine maintenance tasks such as replacing printer cartridges and paper rolls. Answer phone calls take messages and schedule appointments if necessary. Manage customer accounts and store records including filing and data entry. Adhere to UPS store policies and procedures including security protocols. Maintain the confidentiality of customer information and sensitive data. Handle multiple tasks simultaneously especially during busy periods. Resolve customer issues and complaints effectively. Job Requirements Languages EnglishEducation College Diploma Experience less than 1 yearWage 29.00 - 30.00 per hour Full time