Dispatcher - Gaylord Texan Resort and Convention Center - (22185 (Grapevine, TX)

Dispatcher - Gaylord Texan Resort and Convention Center - (22185

Live Fully at Marriott International - 1 Leader in Hospitality At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.Gaylord Texan Resort & Convention Center located at 1501 Gaylord Trail Grapevine TX 76051 is currently hiring a Dispatcher. Responsibilities include Review shift logs daily memo books and document pertinent information in logbooks. Receive record and relay messages accurately completely and legibly. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security Loss Prevention) as necessary to resolve guest call request or problem. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests visitors. Maintain security of vehicles and vehicle keys. Monitor and maintain safety security and cleanliness of parking areas levels and report any vehicles safety hazards unauthorized personnel or potential security problems to the manager supervisor. Notify Loss Prevention Security of any guest reports of theft. Answer record and process all guest calls requests questions or concerns. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets report work related accidents or other injuries immediately upon occurrence to manager supervisor. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs. Speak with others using clear and professional language answer telephones using appropriate etiquette exchange information using electronic devices. Develop and maintain positive working relationships with others support team to reach common goals. Enter and locate work-related information using computers and or point of sale systems. Stand sit or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 22185779 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. Gaylord Hotels is a multi-location hospitality brand guided by a single focus extraordinary meetings and conventions. From guest rooms and meeting space to entertainment and dining all in a self-contained environment Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR you ll bring your warm smile genuine excitement and a consider it done spirit to work. In return you ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change Take the initiative. Enjoy the Rewards.