Product SupportCustomer Service Representative (Garden Grove, CA)

Product SupportCustomer Service Representative

Now hiring Product Support Customer Service Representative for a Manufacturer in the city of Garden Grove Job Details Long-term Temp-to-Hire Weekly pay Monday-Friday schedule 1st Shift (7am-3 30pm) 30- 35 Hour Work Location One location Job Type Full-time Job Description Provide technical support for product applications Communicate with other departments within the company to coordinate support efforts Communicate with customers to answer questions about products or services and resolve issues Train distributors on product features product sizing product compatibility Analyze customer issues and recommending solutions to improve efficiency or solve problems Communicate with customers to gather information about their needs and expectations regarding the product or service Coordinate with engineers or other specialists to determine the cause of a problem and develop a solution Answer phone email inquiries issue quotes enter orders and issue RMA s Work experience requirements Industrial Instrumentation (flow) experience preferred Background in technical product sales Ability to multitask Excellent teamwork and organization skills Experience becoming an expert in specific product offering Excellent computer skills and attention to detail Demonstrate professionalism and good judgement Experience in Sales Education Work requirementsAssociates Degree or equivalent work experience (Bachelor s Degree preferred) Minimum 3-4 years product support experience Benefits 401(k) Dental insurance Health insurance Call us for more information (714) 733-1223OR TEXT GG FOR MORE INFORMATION (714)631-2888TO APPLY PRESS THE LINK AND CHOOSE GARDEN GROVE OFFICE[s careerlinkpros.com pre-employment-app]