Housekeeping Manager - New York Marriott Marquis - (22117889)

Live Fully at Marriott International 1 Leader in HospitalityAt Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The New York Marriott Marquis located at 1535 Broadway New York NY 10036 is currently hiring a Housekeeping Manager.Responsibilities include Supports the daily shift operations of Housekeeping Recreation Health Club and if applicable Laundry. Ensures property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. CANDIDATE PROFILE Education and Experience High school diploma or GED 1 year experience in the housekeeping or related professional area.OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major no work experience required. CORE WORK ACTIVITIES Supporting Housekeeping Operations and Budgets Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies standards and procedures. Schedules employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Celebrates successes and publicly recognizes the contributions of team members. Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.This position requires proof of full vaccination against COVID-19 prior to the first date of employment subject to applicable law. If you are offered employment this requirement must be met by your date of hire unless a reasonable accommodation request is received and approved. Apply now at s jobs.marriott.com marriott jobs 22117889 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others.Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramVisit www.marriott.com careers to learn more about our workplace culture and career opportunities.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels Marriott International s flagship brand with more than 500 global locations is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels you will help keep this promise by delivering premium choices sophisticated style and well-crafted details. With your skills and imagination together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .

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