Customer Service Supervisor-retail (Radium Hot Springs)

Customer Service Supervisor-retail

We are multi service station which have five businesses including Petro Canada Radium Super Mart Car Wash Coin Laundry and Subway. We aim to offer a high-quality service to our customers who are travelers and residents of the town Currently we require a Customer Service Supervisor-retail to work in the convenience store at Petro Canada located in Radium Hot Springs BC. Employer PDQ Holdings Ltd. (o a Petro Canada)Position Customer Service Supervisor-retailVacancy 1 Duties -Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback.-Strategizing and monitoring the daily activities of customer service operations.-Assisting customer service staff with duties where required.-Training staff in areas of customer service and company policies.-Managing cashier coverage and customer flow to ensure proficient customer service.-Monitoring and authenticating returns exchanges and voids.-Investigating and solving customer service complaints.-Assisting with the development and implementation of service policies and explaining these to staff and customers.-Performing additional duties where needed. Requirement - Completion of secondary school. - 2 years of supervisory experience in previous retail filed is required. Conditions.Wage 24.00 25.00 hourWorking Condition 30 - 40 hours a week.Vacation pay 4% from gross income for paid vacation per year.Working (Business) Location 4921 Highway 93 PO Box 206 Radium Hot Springs BC V0A 1M0How to Apply by E-mail petrocanadapdq(at)gmail.comPlease no phone call we will contact selected applicant.