Food and Beverage Services Manager (Fall River, MA)

Food and Beverage Services Manager

Inn on the Lake is looking for an individual who takes pride in their job and enjoys working in a team environment. The ideal Manager has the ability to motivate and direct their team. They are well organized can multitask and has strong communication skills.The job is fast-paced and physically demanding at times.Responsibilities - Maintain high standards on quality of food and service - Manage shift schedule to control labor cost - Manage beverage inventory to control costs - Implement and adhere to Health and Safety policies - Conducts weekly beverage inventory and places orders - Oversees the booking recording and execution of all dining reservations and catering orders - Assist with the execution and staffing of all meetings banquets and special occasions on property - Perform administrative duties pertaining to staff (hiring dismissals performance reviews and training) - Be visible in the restaurant and pub during peak hours (12-2 and 6-9 pm)- Have an excellent rapport with the customers and strong customer service skills - Investigate and resolve customer complaintsJob Requirements - 5 or more years of supervisory experience in a hotel or restaurant - Post-secondary education preferably in hospitality - Ability to handle multiple priorities at one time - Works irregular hours weekends and major holidays- Long hours sometimes required- Strong knowledge of service standards- Strong working knowledge of related computer software including restaurant management software- Must be able to work with and understand financial information and data - Must have own transportation as public transit stops 1 km from the hotel.Required Certificates Bartender MixologyFirst AidWorkplace Hazardous Materials Information System (WHMIS)Job Types Full-time PermanentSalary 35 000.00- 45 000.00 per yearAdditional pay Overtime pay Tips Benefits Dental care Discounted or free food Extended health care On-site parking Vision care Schedule 10 hour shift Experience Supervising 5 years (preferred) Please send your resume to snelson(at)innonthelake.com