Driver License Examiner I (Sylva, NC)

Driver License Examiner I

How to ApplyYou MUST apply at s bit.ly 3IU6D13 by March 18 2022 at Midnight EST to be considered. This posting is for 2 openings and your application will be considered for both of them NCDOT is a Great Place to Work.Don t take our word for it. Read what our people are saying at s bit.ly NCDOTGreatPlaceToWork.We are the highest rated state agency for employee satisfaction on Glassdoor with 200 reviews. The Challenge Be a part of the State you love Join the Sylva Driver License Office team and make a difference. In this role you will Be the face of DMV and help us reduce our wait times while improving customer service in a high volume environment. Administer driving eligibility tests. Evaluate customers applying for classified Driver Licenses Commercial Driver Licenses Learner s permits and State ID cards Confirm customer s knowledge of NC Motor Vehicle laws identification of road signs checking vision and observe evaluate driving skills by riding with customers in their personal vehicle on a road test in all types of weather. Serve as a public advisor identifying possible health concerns with drivers. Advise customers of other available service programs. Ensure customer and court-ordered data is entered accurately into our reporting system. What You BringAbility to learn NC DMV policy procedures and laws to educate customers. Excellent customer service skills with diverse customers. Friendly enthusiastic and enjoy serving customers. Basic Microsoft Office (Word & Excel). Skills to enter data into our databases and be a quick learner of our systems. Good decisionmaking skills to evaluate information research report and make determinations for action. A collaborative team player skilled at working out solutions. Good typing skills and experience writing communications. A Commercial Driver s License with no more than 5 active points and no suspensions revocations within last 10 years on driver license. NotesThe role may require you to be flexible to travel during the day and overnight on short notice. You must attend complete and pass a certification training requiring overnight stay Monday-Friday for 4 - 7 weeks. We will conduct a background check that includes a name and fingerprint-based criminal history record check. Selected candidates will be given conditional employment offers that allows you to begin training prior to our receipt of your background check results. A typing test may be administered when interviews are conducted. There is a cost associated with the background check for new employees. Experience with cash collection and disbursement is helpful. Education & ExperienceHigh School GED diploma and 2 years of clerical administrative or paraprofessional experience solving customer issues involving interviewing and explaining detailed information or An equivalent combination of training and experience. Questions Call me Pamela V. Norfolk at 919-615-7233. Connect to NCDOT Careers onLinkedIn s www.linkedin.com in ncdot-careers See all DMV full time jobs at s bit.ly mydmvjobsSee our temp jobs at s bit.ly NCDMVtempjobsSee all NCDOT jobs at s bit.ly ncdotjobs