Restaurant Reservations Agent - The Ritz-Carlton Naples - (22029 (Naples, FL)

Restaurant Reservations Agent - The Ritz-Carlton Naples - (22029

Live Fully at Marriott International - 1 Leader in Hospitality At Marriott International you have the opportunity to grow in your career work with teammates that feel like family and help make our world a better place.The Ritz-Carlton Naples located at 280 Vanderbilt Beach Rd Naples FL 34108 is currently hiring a Restaurant Reservations Agent. Responsibilities include Acts as a contact for questions and answers regarding property facilities and dining outlets (e.g. hours of operation promotions special events). Schedule spa salon services dining reservations as well as on property facilities for hotel and local guests. Identify guest reservation needs by asking open-ended questions to obtain all necessary information. Use sales techniques when assisting guests in making reservations suggesting alternate services times or outlets. Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day practicing clean-as-you-go procedures. Stand sit or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g. small print). Enter and locate work-related information using computers and or point of sale systems. Exchange information with other employees using electronic devices (e.g. pagers and two-way radios email). Engage guests in conversation regarding their stay property services and area attractions offerings. Follow all company safety and security policies and procedures report accidents injuries and unsafe work conditions to manager and complete safety training and certifications. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now go to s jobs.marriott.com marriott jobs 22029024 lang en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others. Visit www.marriott.com careers to learn more about our workplace culture and career opportunities. Chat engage and follow us on social media. Facebook Twitter LinkedIn InstagramMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.